Vacancy in a Financial Institution specializing in Credit Cards, Loans, Banking & Finance, and Fintech.
Job Title: Marketing Executives (On site)
Department: Marketing
Grade/Band: Mid – Senior Executive Management
Line Manager: Marketing Manager
ROLE SUMMARY: Responsible for first level prospecting and customer engagement, ensuring that the Company’s products and services are extended to the target market and that customers derive a pleasant experience from the company’s products and services.
JOB DESCRIPTION
1. Seek and engage prospective clients and provide necessary product/ service information and answer questions.
2. Provide guidance to customers on navigating the Company’s mobile application and other digital products. 3. Actively seek out new sales opportunities through cold calling, networking and sourcing referrals.
4. Assist the customer service team in obtaining and reviewing customers’ KYC documents.
5. Assist the Collections and Recovery team in reaching and engaging defaulting customers.
6. Update customers on changes in rates and encourage customers to take advantage of the Company’s offerings/promotions towards fulfilling their financial goals.
7. Maintain awareness of own targets and ensure total achievement of targets.
8. Stay abreast of trends in digital financial products and highlight developments that may be of benefit to the Company.
9. Gather and contribute market intelligence that will aid enhancement of the Company’s products and services.
10. Conduct frequent engagement with clients to determine level of satisfaction with the Company’s products and services, and obtain recommendations for improvement.
11. Maintain total awareness of the Company’s lending and investment policies and ensure all prospective sales confirm to policy.
12. Maintain awareness of regulatory laws and rules that impact the conduct of the Company’s business.
13. Attend to and escalate all customer complaints towards ensuring quick resolution.
14. Participate in monthly performance reviews and present own results and accomplishments.
15. Any other duties as may be required by the company’s management.
16. Deposit mobilization.
Educational qualification
• A Bachelor’s Degree in Business Administration, Marketing or similar fields.
Experience
• At least 4 years Marketing experience in a corporate Financial establishment. • Experience in a bank or similar financial institution is an advantage.
Competencies
• Excellent interpersonal skills
• Good understanding of sales principles and customer service practices
• Good knowledge of financial services products and services.
• Ability to collaborate and function in a team.
• Goal-oriented with a drive for success.
• Strong willingness to learn and develop.
• Good analytical and numerate skills.
• Ability to multitask and function in a high-pressure environment.
• Excellent written and verbal communication skills
Remuneration
N400,000.00 – N1,000,000.00 (Net) monthly salary based on experience.
Apply using this link: https://forms.gle/btrjsPBdSe1SztTG9
Application closes July 21, 2025 (Please do not apply if you have done so recently)
NOTE: Apply using the link in the job. DO NOT UPLOAD ANY DOCUMENT HERE. If you do otherwise, that’s your choice.
